Founded in 1997, Webafrica is a multi-award-winning, privately owned internet service provider (ISP) with a national presence, providing internet access services to over 250k customers. Webafrica is one of South Africa’s fastest-growing internet service providers, offering Fibre and Fixed Wireless (LTE/5G) across over 25 networks. Webafrica aims to provide South Africans with fast, affordable, reliable and better internet connections. There are also a variety of hardware products available for purchase from the "Online Store".
With top-quality support infrastructure, Webafrica has been lauded by customers as one of the best in the industry, with friendly, knowledgeable agents available via Live Chat and an additional Sales contact number to help customers who need it. The company is also the first ISP to close offices and move fully remote.
For more information about the products and services, visit www.webafrica.co.za, or follow Webafrica on Facebook, Instagram, X and YouTube. For support, please use our Web Chat or the Webafrica App Live Chat.
Webafrica is a Large member of ISPA and has been a member since 2004-03-18
Member Details | |
| Website: | https://www.webafrica.co.za/ |
| Support phone: | 021 464 9500 |
Compliance Links | |
| Company contacts: | Company contacts |
| Terms and conditions: | Terms and conditions |
| Acceptable use policy: | Acceptable use policy |
| Privacy policy: | Privacy policy |
| PAIA manual: | PAIA manual |
Compliance Information | |
| Registered name: | Webafrica |
| Physical address: | No physical address supplied |
| Abuse email: | abuse@webafrica.co.za |
Compliance Statements | |
|
Webafrica is a proud member of ISPA and upholds the ISPA Code of Conduct for all products and services offered in South Africa. |
|
|
Webafrica has nominated ISPA as its agent for the purpose of receiving take-down notifications in terms of Section 75 of the Electronic Communications and Transactions Act. |
|
|
Webafrica provides information on online safety for children. |
|
|
Webafrica has indicated that it registers Internet domain names in the name of its clients. |
Services Offered | |
| Wholesale services | |
| Virtual ISP |
| Internet access services | |
| Fibre-to-the-business (FTTB) | |
| Fibre-to-the-home (FTTH) | |
| Mobile (eg. 3G, LTE) | |
| WiFi access points |
| Hardware | |
| Routers and switches | |
| VoIP handsets | |
| Wifi equipment |
| Other services | |
| Voice (or VoIP) services |
