Welcome to the Internet Service Providers’ Association
ISPA is a South African non profit company, and recognised Internet industry representative body. Formed in 1996, ISPA has historically served as an active industry body, facilitating exchange between the different independent Internet service providers, ICASA and other government structures, operators and other service providers in South Africa.
Consumer Help
Members Help
A comprehensive list of ISPA's regulatory submissions to government may be found on our Regulatory Submissions page.
Latest Press Releases
ISPA Releases Latest Recommendations to Boost Fibre Internet Service Levels
Released on 2024-11-08
South Africa’s fibre internet consumers will experience smoother line transfers if service providers adopt recommendations in the latest version of ISPA’s ‘Fibre Network Operator (FNO) and Internet Service Provider (ISP) Best Practice Recommendations’ document. Currently, some FNOs and ISPs handle line transfers well, but others are not paying attention. High-speed broadband is increasingly delivered to […]
SA’s ISPs Rate FNOs as (Slightly) Better than Six Months Ago
Released on 2024-10-30
Octotel displaces Metrofibre as the highest-rated fibre network operator South Africa’s Internet Service Providers (ISPs) have a slightly better perception of the country’s Fibre Network Operators (FNOs) compared to six months ago, according to the results of ISPA’s latest FNO perception survey (FNO Perception Survey – August 2024 – Results). ISPA is South Africa’s official […]
SA’s New Spectrum Policy Must Make Spectrum Available for SMMEs
Released on 2024-09-09
The Department of Communications and Digital Communications should be commended for its “Next Generation Radio Frequency Spectrum Policy for Economic Development” issued in May 2024. However, it remains unclear how exactly SMMEs will get access to high-demand spectrum. That’s according to ISPA, South Africa’s official internet Industry Representative Body, which welcomes the focus on promoting […]
ISPA Echoes Calls for Regulatory Support for MVNOs
Released on 2024-09-03
ISPA, South Africa’s official internet Industry Representative Body (IRB), welcomes recent calls for an appropriate, light-touch regulatory regime specifically tailored to support the growing number of Mobile Virtual Network Operators (MVNOs) introducing competition into the local mobile data market. The MVNO sector has grown significantly with many familiar South African brands launching their own mobile […]