Welcome to the Internet Service Providers’ Association

Please note that the Secretariat closes on the 13th December 2024 and opens again on 2nd January 2025. You are welcome to complete the application forms, lodge requests, or contact us, however these queries will only be processed when the Secretariat opens again in the new year.

ISPA is a South African non profit company, and recognised Internet industry representative body. Formed in 1996, ISPA has historically served as an active industry body, facilitating exchange between the different independent Internet service providers, ICASA and other government structures, operators and other service providers in South Africa.

Latest Press Releases

ISPA Welcomes New Board, Thanks Outgoing Members for Stellar Contribution

Following its recent Annual General Meeting (AGM) and fourth quarter board meeting, ISPA has unveiled its new Board line-up for the next three years. South Africa’s official internet industry body (IRB) firstly extends its sincere thanks and appreciation to outgoing Board members Cheryl Dinkelmann, Gideon le Grange and André van der Walt. Their tenure as […]


Lock Down the Mobile Web This Summer

South Africans familiar with securing mobile devices should also secure their mobile internet access these holidays. That’s the word from ISPA, SA’s official internet Industry Representative Body (IRB), which says the ability of mobile devices to connect to the internet from new places while on holiday must be managed for a safe festive period. No […]


ISPA Releases Latest Recommendations to Boost Fibre Internet Service Levels

South Africa’s fibre internet consumers will experience smoother line transfers if service providers adopt recommendations in the latest version of ISPA’s ‘Fibre Network Operator (FNO) and Internet Service Provider (ISP) Best Practice Recommendations’ document. Currently, some FNOs and ISPs handle line transfers well, but others are not paying attention. High-speed broadband is increasingly delivered to […]


SA’s ISPs Rate FNOs as (Slightly) Better than Six Months Ago

Octotel displaces Metrofibre as the highest-rated fibre network operator South Africa’s Internet Service Providers (ISPs) have a slightly better perception of the country’s Fibre Network Operators (FNOs) compared to six months ago, according to the results of ISPA’s latest FNO perception survey (FNO Perception Survey – August 2024 – Results). ISPA is South Africa’s official […]