- Formation of the Internet Service Providers’ Association of SA (ISPA).
- SATRA rules that Telkom’s monopoly does not extend to the Internet protocol, blocking Telkom’s attempt to extend its monopoly to include Internet access.
- Establishment of the Johannesburg Internet Exchange (JINX) by ISPA members.
- Teachers’ Training program launched to provide computer and Internet literacy to teachers from disadvantaged backgrounds.
- ISPA and UniForum host the inaugural iWeek conference that continues annually to this day.
- ISPA becomes a founder member of AfrISPA.
- WiFi LANs (Local Area Networks) are declared legal by ICASA, as a result of hearings requested by ISPA.
- ISPA negotiates IPC agreement with Telkom enabling larger ISPs to provide alternative ADSL solutions.
- The IRB guidelines are published after a period of 4 years, primarily due to the pressure exerted by ISPA.
- Concerned about the potential anti-competitive consequences ISPA successfully lobbies the Competition Commission to prevent Telkom’s proposed acquisition of BCX.
- Teachers’ Training program reaches a milestone of 1000 teachers trained.
- ISPA becomes a founder member of the International Internet Industry Alliance (IIIA).
- First public Hall of Shame report published for South African spammers.
- ICASA completes the licenses conversion process for existing VANS licence holders (including many ISPA members) on 19th January.
- ISPA launches an ISP entrepreneur training course.
- Teachers’ Training program reaches a milestone of 1500 teachers trained.
- ISPA officially recognised as an IRB by the Department of Communications.
- ISPA launches an industry iCode to protect consumers from malware and computer infections.
- The tenth annual iWeek conference takes place in Johannesburg.
- The iWeek conference is held in Cape Town for the first time.
- ISPA concludes Ketler case. ISPA accepted settlement of the costs incurred by ISPA as a result of legal action brought against it by the online marketing company in June 2012.
- ISPA participates in the national ICT policy colloquiums to develop a new national policy framework.
- African Union Commission awards INX-ZA a grant to expand the Internet exchanges to support regional users.
- ISPA’s Code of Conduct comprehensively review to take legislative developments into account.
- ISPA collaborates with other ICT bodies to form the South African ICT Industry Associations Forum (SAIIAF)
- DINX becomes the first multi-site exchange point in Africa.
- Together with SAIIAF and civil society, ISPA lobbies to prevent pre-emptive classification of online content by the Films and Publications Board.
- JINX expands to cover three sites within Johannesburg.
- ISPA was represented on the expert working group appointed to review the Cybercrimes and Cybersecurity Bill.
- The number of annual take-down notices lodged with ISPA exceeds 500 for the first time.
- CINX expands to become the third city with a multi-site Internet exchange.
- ISPA launches a consumer mediation process to provide a platform for customer to escalate complaints involving ISPA’s members.