Lodge a Mediation Request

If you are experiencing difficulty with the services provided by an ISPA member, ISPA offers a mediation process to assist you in escalating your problem to the right person. Please assist us by providing some basic information about your complaint. We may request additional information once we have processed your initial request.

Your details

ISPA will only use the personal details you provide below to assist you with your query. This may involve sharing these details with the member concerned.