Welcome to the Internet Service Providers’ Association

Please note that the Secretariat closes on the 13th December 2024 and opens again on 2nd January 2025. You are welcome to complete the application forms, lodge requests, or contact us, however these queries will only be processed when the Secretariat opens again in the new year.

ISPA is a South African non profit company, and recognised Internet industry representative body. Formed in 1996, ISPA has historically served as an active industry body, facilitating exchange between the different independent Internet service providers, ICASA and other government structures, operators and other service providers in South Africa.

Latest Press Releases

Lock Down the Mobile Web This Summer

South Africans familiar with securing mobile devices should also secure their mobile internet access these holidays. That’s the word from ISPA, SA’s official internet Industry Representative Body (IRB), which says the ability of mobile devices to connect to the internet from new places while on holiday must be managed for a safe festive period. No […]


ISPA Releases Latest Recommendations to Boost Fibre Internet Service Levels

South Africa’s fibre internet consumers will experience smoother line transfers if service providers adopt recommendations in the latest version of ISPA’s ‘Fibre Network Operator (FNO) and Internet Service Provider (ISP) Best Practice Recommendations’ document. Currently, some FNOs and ISPs handle line transfers well, but others are not paying attention. High-speed broadband is increasingly delivered to […]


SA’s ISPs Rate FNOs as (Slightly) Better than Six Months Ago

Octotel displaces Metrofibre as the highest-rated fibre network operator South Africa’s Internet Service Providers (ISPs) have a slightly better perception of the country’s Fibre Network Operators (FNOs) compared to six months ago, according to the results of ISPA’s latest FNO perception survey (FNO Perception Survey – August 2024 – Results). ISPA is South Africa’s official […]


SA’s New Spectrum Policy Must Make Spectrum Available for SMMEs

The Department of Communications and Digital Communications should be commended for its “Next Generation Radio Frequency Spectrum Policy for Economic Development” issued in May 2024. However, it remains unclear how exactly SMMEs will get access to high-demand spectrum. That’s according to ISPA, South Africa’s official internet Industry Representative Body, which welcomes the focus on promoting […]