Welcome to the Internet Service Providers’ Association

Please note that the Secretariat closes on the 15th December 2023 and opens again on 3 January 2023. You are welcome to complete the application forms, lodge requests, or contact us, however these queries will only be processed when the Secretariat opens again in the new year.

ISPA is a South African non profit company, and recognised Internet industry representative body. Formed in 1996, ISPA has historically served as an active industry body, facilitating exchange between the different independent Internet service providers, ICASA and other government structures, operators and other service providers in South Africa.

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Latest Press Releases

ICASA Regulations Set to Bring Data Relief

It’s World Consumer Rights Day on 15 March and South Africa’s Internet Service Providers’ Association (ISPA) is reminding the country’s voice and data users of their new rights under the pro-consumer amendments to the End-User and Subscriber Service Charter (EUSSC) Regulations. Finalisation of the regulations by ICASA (The Independent Communications Authority of SA) is expected […]

ISPA Cautions Against Forced Fibre Upgrades

The Internet Service Providers’ Association of SA (NPC) (“ISPA”) today sounded a word of caution around Fibre Network Operators (FNOs) forcing fibre upgrades on consumers. While upgrades advertising ‘more for the same price’, for example, are indeed good news for most consumers, FNOs shouldn’t assume forced upgrades make sense for everyone. In today’s challenging economic […]

It’s High Time to Bolster Ransomware Defences

There’s no time like the present and with local firms increasingly in the sights of organised cybercriminals, SA’s Internet Service Providers’ Association (ISPA) says ransomware defences must be routinely evaluated and disaster recovery procedures regularly tested. Best practice demands three copies of backup data with two copies onsite, on different media, and at least one […]

Mark Safer Internet Day by Being ‘Present, Aware and Involved’

Parents can mark ‘Safer Internet Day’ (SID) on 07 February by committing to being present, aware and involved when it comes to their children’s online and offline activities in 2023. That’s the word from South Africa’s Internet Service Providers’ Association (ISPA) which reminds the country’s parents and guardians of the very real danger of cyberbullying […]