Welcome to the Internet Service Providers’ Association

Please note that the Secretariat closes on the 13th December 2024 and opens again on 2nd January 2025. You are welcome to complete the application forms, lodge requests, or contact us, however these queries will only be processed when the Secretariat opens again in the new year.

ISPA is a South African non profit company, and recognised Internet industry representative body. Formed in 1996, ISPA has historically served as an active industry body, facilitating exchange between the different independent Internet service providers, ICASA and other government structures, operators and other service providers in South Africa.

Latest Press Releases

ISPA Sees Welcome Promise and Critical Continuity in Communications Ministry Reset

ISPA, South Africa’s official internet Industry Representative Body, is hopeful South Africa’s newly-appointed Minister of Communications, Solly Malatsi, and his deputy, previous incumbent Mondli Gungubele, will together prove to be amongst the top performers in the newly-announced cabinet of the fledgling Government of National Unity (GNU). The smart combination of the new minister and the […]

ISPA Welcomes New ICASA Chair, Proposes Red Tape Reduction

ISPA, South Africa’s official internet Industry Representative Body, has welcomed new Independent Communications Authority of SA (ICASA) Chair, Mothibi Ramusi, to the hot seat and called on him to prioritise making life easier for SMME licensees in the electronic communications industry. ISPA believes that ICASA should consider amending the current reporting obligations, fines and fees […]

Effective mediation process a good reason to join ISPA

The fact that 90% of disputes lodged with ISPA by South African internet consumers are resolved through the internet industry association’s informal mediation process is one of the most compelling reasons to join the 235-member Industry Representative Body (IRB). The ISPA Code of Conduct holds members to a high standard. However, when things go awry, […]

Two FNOs move up, four FNOs move down & smaller operators praised by ISPs

Internet industry association ISPA has released the results of its most recent Fibre Network Operator (FNO) perception survey and they indicate slipping confidence in FNOs. The survey measures the views of the internet industry association’s members on SA’s many FNOs and some 50 Internet Service Providers (ISPs) participated in the February 2024 poll. ISPA’s members […]