DINX – Call for hosting proposals

The deadline for the submission of proposals has been extended to 2011-04-14 @ 11:59.

Specification for DINX hosting proposals

This document is a specification for organisations wishing to submit proposals to host the Durban (Ethekweni) Internet exchange (DINX) operated by the Internet Service Providers’ Association.

A: MINIMUM REQUIREMENTS

Prospective DINX hosts must be able to meet the following minimum requirements for the facility:

1. The site must have:

  • 24 hours on-site access for all DINX users,
  • Fully redundant air-conditioning systems,
  • Fully redundant UPS and power reticulation systems,
  • Back-up generators, and
  • Fire protection systems.

2. Proposals must include information on all carrier services available at the proposed DINX location.

3. The host must be able to provide sufficient space for four racks growing to six over a three year period, with a right of refusal for a further two.

DINX users requiring additional space over and above that offered by ISPA at DINX should be free to contract with the host to provide additional hosting space.

Space allocated for telco service provisioning will not count against the contractual footprint required. The host must provide access to the site without prejudice to infrastructure providers connecting DINX users to DINX.

4. The host must be willing to commit to a 24 month contract with an option for ISPA to renew for a further 12 months. At the end of this 36 month period, there must be an option for ISPA to renew the contract on a month-by-month basis for up to six months thereafter.

B: INFORMATION REQUIRED FROM PROSPECTIVE HOSTS

Proposals to host DINX should include the following information:

5. The name and contact details of the organisation proposing to host the facility, and whether or not that organisation is a member of ISPA.

6. The physical location of the site.

7. A report indicating that all of the minimum requirements are met and can be delivered, including:

  • Details of the access control system,
  • Details of the air-conditioning system,
  • Details of the power system,
  • Details of the fire protection system, and
  • Service availability levels and maximum time to repair each system unit in case of failure.

The prospective must provide a specification of the maximum power supply and cooling capacity per rack.

8. A review of telecommunications infrastructure available at the site, including the identity of local exchanges and ring infrastructure.

9. An indication of staff availability at the site, including times during which support staff are available on-site and times during which support staff are available only on call-out.

10. Availability of parking for DINX users at the hosting site.

11. Security and change management procedures for access to the DINX site, including:

  • Logging procedures for persons accessing DINX;
  • Availability of access logs to ISPA (ideally on-line); and
  • Procedures for installation and removal of equipment from DINX.

12. The procedures the host will use to manage the DINX switch(es), including:

  • The procedure to be used by DINX users requesting configuration changes to their switch ports.
  • Details of how software upgrades and configuration changes will be reported to ISPA.

13. All costs associated with the DINX site, including:

  • Any up-front set-up costs for the facility.
  • The monthly fee (if any) for hosting and maintaining DINX. This fee must include managing the installation of new lines from DINX users into DINX and any other ongoing maintenance functions.
  • Any incremental cost increases as DINX grows (e.g. a cost per additional rack needed).

14. The above response should take into account the monthly hosting benefit fee provided for in ISPA’s INX policy (see clause 4, https://ispa.org.za/inx/inx-policy). The proposed monthly benefit fee for DINX is R15,000.

15. Any high-site facilities provided by the host, or any information about restrictions (including availability of space) the host intends to impose on DINX users wishing to install wireless equipment at the site.

16. Conditions for extending or cancelling the hosting contract, and any other contractual conditions that may apply.

17. The earliest date from which the site will be operational and meet the minimum requirements, once ISPA’s Management Committee has approved the location.

18. Information on any restrictions the host intends to place on new carriers wishing to gain access to the proposed DINX location.

C: BONUS POINTS

19. Proposals may contain information on any on-line camera monitoring capability that the host intends to provide for DINX.

20. Proposals may offer additional facilities such as remote console, traffic graphs, looking glass, NTP server, online access to security logs, etc.

D: MULTI-LOCATION OR DISTRIBUTED HOSTING PROPOSALS

21. ISPA recognises that there is scope for a virtual exchange point (e.g. a VPLS network running on Metro Ethernet infrastructure) and that for proposals for a DINX of that nature would not be able to comply with all of the above requirements. Such proposals are nonetheless welcome.

E: NOTES

22. Hosting proposals from both ISPA members and non-members will be carefully considered.

23. ISPA’s interconnection policies and fee structures will apply to DINX, irrespective of the location and host.

24. Information on ISPA’s interconnection policy is available at https://ispa.org.za/inx/inx-policy.

25. Any questions regarding to this document or DINX should be addressed to proposals @ ispa.org.za.

26. Proposals are to be submitted electronically to the following email address proposals@ispa.org.za.

Contact Details

Tel: 010 500 1200 or 087 550 1200
Fax: +27 (0) 87 606 4066
Email: queries [at] ispa.org.za