FNOs & ISPs

 

  • ISPA has been conducting surveys with its members on a six-monthly basis, starting from August 2023, to gauge their opinions of South Africa’s Fibre Network Operators (FNOs).
    • Scores for all of the FNO perception surveys are published here.

 

  • ISPA also publishes “Fibre Network Operator and Internet Service Provider Best Practice Recommendations
    • This document contains a set of best practice recommendations for FNOs and ISPs providing services over fibre networks in South Africa and has been developed by the Internet Service Providers’ Association following considerable consultation with both its members and with FNOs who are not members of the Association. It is likely that these guidelines will continue to be revised and updated in the future based on additional industry feedback.