Consumer Support

In an age where online safety is a growing concern, this section provides a collection of resources and links designed to help you navigate the digital world securely.

Cyber Safety Resources

Online safety has become a serious concern on the Internet in recent times. The resources below will assist you to meet these concerns head on.

  • Defending Against Ransomware – An Advisory by the South African Cybersecurity Hub (PDF, 7Mb)

  • ISPA Public Advisory: Scam/Fraud Websites (PDF, 784Kb)

  • ISPA Public Advisory: Working Securely from Home (PDF, 400Kb)

  • E-Safety Guide: Protect Your Children on the Internet Today

    • List of cyber safety resources for children and teens.
    • Online safety infographic.
    • How to report online crime in South Africa (For children, teens, and adults).
    • Additional recommended websites (For children, teens, and adults).
  • The ISPA Online-Safety Project

  • How to Report Online Crime

  • Say No To Online Harassment

Direct links:

Consumer Information

ISPA’s Wi-Fi information video for consumers explains how to optimise your home Wi-Fi for the best high-speed internet experience. It covers crucial tips on router placement, extending coverage, and securing your network to ensure reliable performance. (8Mb MP4, 01:54s)