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In 2019, the ZA Central Registry NPC (ZACR) celebrated 31 years of Registry excellence. ZACR is the Registry Operator for four .ZA Second Level Domains Names [co.za/net.za/web.za/org.za] and three gTLDs [.capetown/.durban/joburg/] and administers .africa gTLD through Its subsidiary, Registry Africa (RA).
ZACR is an African Centre of Excellence of which all Africans can be justly proud and currently has some 1.2 million domain names under its administration.
The ZACR and its partners remain committed to skills and capacity-building initiatives, content development, ccTLD and registrar development across Africa remains committed to skills and capacity-building initiatives, content development, ccTLD and registrar development across the continent.
The .ZA Domain Name Authority (ZADNA) is a not-for-profit organisation established in terms of section 59 of the Electronic Communications and Transactions Act, 2002 (ACT 25 of 2002). ZADNA’s mandate is to regulate the .za namespace and ensure its efficient use, management and administration.
ZADNA is accountable to its members and the South African Department of Communications and Digital Technologies (DCDT).
INX-ZA operates the largest, and oldest community-run Internet exchange points in Africa. Beginning with JINX, in 1996, today there are more than 200 networks from around the world that enjoy INX’s open participation model, and interconnect at INX-ZA run Internet exchange points. Built entirely around a community-run, community-participation model, INX is fiercely proud of its neutrality as the only data-centre agnostic Internet exchange in South Africa, operating a robust network out of all the major data-centres, in each of South Africa’s largest economic regions.
| FNO | Ratings | Overall average | Value | Reliability | Support | Technical | Comms | Staff | Business processes | Software Systems | Open access | Optimism | Promoting |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 123NET | 1 | 3.1 | 4.0 | 2.0 | 2.0 | 4.0 | 1.0 | 6.0 | 6.0 | 2.0 | 3.0 | 3.0 | 1.0 |
| Balwin Fibre | 3 | 4.7 | 2.3 | 4.5 | 3.3 | 5.3 | 6.0 | 5.3 | 6.0 | 6.0 | 3.3 | 5.3 | 4.7 |
| Clear Access | 2 | 6.5 | 6.5 | 7.5 | 7.0 | 7.0 | 6.0 | 7.5 | 6.0 | 5.0 | 7.5 | 5.5 | 6.5 |
| Connectivity Services Fibre | 1 | 4.6 | 4.0 | 4.0 | 4.0 | 4.0 | 5.0 | 5.0 | 6.0 | 4.0 | 5.0 | 5.0 | |
| Dark Fibre Africa | 24 | 5.8 | 5.8 | 6.3 | 5.3 | 6.5 | 5.2 | 6.3 | 5.4 | 5.3 | 7.1 | 5.5 | 5.8 |
| DNATel | 3 | 6.9 | 5.3 | 7.0 | 7.3 | 7.3 | 7.3 | 7.3 | 6.3 | 6.0 | 7.3 | 7.7 | 6.7 |
| Evotel | 4 | 6.1 | 6.3 | 6.8 | 6.8 | 5.8 | 5.0 | 6.3 | 5.5 | 5.3 | 6.8 | 6.5 | 6.0 |
| FibreSuburb Networks | 2 | 6.0 | 3.0 | 8.5 | 4.0 | 7.5 | 8.0 | 9.0 | 4.5 | 4.0 | 4.5 | 7.0 | 6.0 |
| Frogfoot | 30 | 6.3 | 5.9 | 5.9 | 6.1 | 6.8 | 6.7 | 6.9 | 6.7 | 7.0 | 5.4 | 5.8 | 5.6 |
| Garden Route Fibre Network | 2 | 5.5 | 5.0 | 6.5 | 8.0 | 8.0 | 8.0 | 7.0 | 3.5 | 2.0 | 4.0 | 5.5 | 3.5 |
| Huge Networks | 1 | 2.8 | 2.0 | 4.0 | 5.0 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 0.0 | 0.0 | 0.0 |
| Internect | 3 | 7.0 | 7.0 | 8.0 | 8.0 | 8.5 | 6.0 | 7.5 | 6.5 | 5.5 | 6.0 | 7.0 | 7.3 |
| Lightspeed (Cybersmart) | 3 | 7.0 | 7.0 | 7.3 | 8.0 | 8.0 | 8.0 | 8.0 | 7.0 | 6.5 | 5.0 | 6.3 | 6.3 |
| Lightstruck | 8 | 4.4 | 4.0 | 3.8 | 4.4 | 4.0 | 4.0 | 5.0 | 5.0 | 4.8 | 4.7 | 4.3 | 4.7 |
| Link Africa | 17 | 5.9 | 6.9 | 5.8 | 5.1 | 5.4 | 5.1 | 6.5 | 6.0 | 5.3 | 7.3 | 5.8 | 5.9 |
| Link Layer | 6 | 6.1 | 6.2 | 5.3 | 5.5 | 6.2 | 5.2 | 7.3 | 5.8 | 6.3 | 7.7 | 6.2 | 5.8 |
| Linteg | 3 | 3.2 | 4.3 | 4.7 | 3.3 | 3.3 | 2.3 | 4.0 | 2.0 | 1.3 | 3.3 | 3.3 | 3.0 |
| Liquid Intelligent Technologies | 9 | 4.7 | 5.2 | 5.8 | 5.0 | 6.1 | 4.2 | 5.8 | 3.9 | 3.9 | 3.1 | 4.0 | 4.2 |
| Mesh Telecom | 2 | 5.7 | 6.5 | 7.0 | 7.5 | 7.5 | 5.5 | 6.5 | 6.0 | 4.5 | 3.5 | 4.0 | 4.5 |
| Metrofibre | 24 | 6.8 | 7.0 | 7.2 | 6.7 | 7.3 | 6.7 | 7.4 | 7.2 | 6.7 | 5.4 | 6.5 | 6.3 |
| Mitsol | 4 | 4.8 | 5.0 | 5.5 | 5.3 | 5.0 | 4.5 | 5.5 | 3.5 | 3.8 | 6.0 | 4.5 | 4.5 |
| MTN | 6 | 4.7 | 6.2 | 6.0 | 3.5 | 4.5 | 3.5 | 4.2 | 2.8 | 3.0 | 6.0 | 6.0 | 5.5 |
| Netstream | 2 | 2.1 | 2.5 | 1.5 | 2.0 | 2.5 | 2.0 | 3.0 | 3.5 | 1.5 | 2.0 | 1.5 | 1.0 |
| Octotel | 17 | 6.8 | 6.7 | 7.3 | 7.3 | 7.3 | 6.6 | 6.5 | 6.6 | 7.4 | 6.1 | 6.7 | 6.7 |
| Open Fibre | 2 | 1.5 | 3.0 | 3.0 | 1.5 | 1.5 | 1.5 | 0.5 | 1.5 | 1.5 | 1.0 | 0.5 | 0.5 |
| Openserve | 38 | 7.0 | 7.1 | 8.4 | 6.4 | 7.4 | 6.3 | 6.6 | 6.9 | 6.5 | 7.3 | 6.9 | 7.3 |
| Purple Forest Fibre | 1 | 6.9 | 7.0 | 9.0 | 8.0 | 8.0 | 6.0 | 9.0 | 5.0 | 2.0 | 8.0 | 8.0 | 6.0 |
| Route Networks | 2 | 2.0 | 2.0 | 3.0 | 4.0 | 4.5 | 4.0 | 2.0 | 0.0 | 0.0 | 0.5 | 1.5 | 0.0 |
| Seacom FibreCo | 5 | 5.7 | 6.8 | 5.8 | 6.2 | 6.2 | 5.0 | 6.8 | 6.6 | 5.5 | 4.0 | 5.0 | 4.4 |
| Teralink Networks | 2 | 0.3 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.5 | 0.5 | 0.0 | 2.5 | 0.0 | 0.0 |
| Thinkspeed | 5 | 5.0 | 4.4 | 5.4 | 4.8 | 5.2 | 4.5 | 5.2 | 5.0 | 4.8 | 5.6 | 5.0 | 5.2 |
| TT Connect | 7 | 6.0 | 6.4 | 6.6 | 6.0 | 6.7 | 5.3 | 6.3 | 5.7 | 5.6 | 6.4 | 5.4 | 5.4 |
| Vodacom | 8 | 4.1 | 4.3 | 4.6 | 4.0 | 5.1 | 3.4 | 3.6 | 3.6 | 4.6 | 4.6 | 4.4 | 3.5 |
| Vumatel | 25 | 6.0 | 5.6 | 6.1 | 5.3 | 6.3 | 5.4 | 5.9 | 6.0 | 6.0 | 6.6 | 6.5 | 6.0 |
| Waterfall Access Networks | 3 | 4.1 | 2.0 | 7.7 | 3.0 | 6.5 | 3.0 | 3.0 | 3.0 | 1.5 | 8.5 | 3.0 | 3.5 |
| Zoom Fibre | 3 | 7.2 | 7.3 | 7.0 | 7.3 | 7.0 | 7.7 | 7.3 | 7.0 | 6.0 | 7.7 | 7.3 | 7.0 |
| FNO | Ratings | Overall average | Value | Reliability | Support | Technical | Comms | Staff | Business processes | Software Systems | Open access | Optimism | Promoting |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Balwin Fibre | 2 | 7.0 | 9.0 | 8.0 | 7.0 | 7.0 | 7.0 | 7.0 | 8.0 | 6.0 | 5.0 | 6.0 | 7.0 |
| Clear Access | 2 | 7.4 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 3.5 | 7.5 | 6.5 | 7.5 |
| Dark Fibre Africa | 28 | 5.0 | 5.4 | 4.5 | 3.5 | 5.7 | 4.6 | 5.3 | 4.4 | 4.6 | 7.5 | 5.2 | 4.6 |
| DNATel | 1 | 9.7 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 8.0 | 10.0 | 10.0 | 9.0 |
| Evotel | 4 | 7.5 | 7.3 | 7.5 | 7.5 | 7.5 | 7.8 | 8.8 | 7.8 | 7.3 | 6.7 | 6.7 | 7.5 |
| FibreSuburb Networks | 1 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | |
| Frogfoot | 25 | 5.3 | 4.3 | 5.6 | 4.9 | 5.9 | 5.6 | 6.0 | 5.6 | 6.2 | 5.0 | 4.5 | 4.4 |
| Huge Networks | 2 | 1.2 | 2.0 | 2.0 | 2.0 | 0.5 | 1.0 | 3.0 | 1.5 | 0.0 | 0.0 | 1.0 | 0.0 |
| Internect | 2 | 6.5 | 6.0 | 7.0 | 8.0 | 7.0 | 7.0 | 8.0 | 6.0 | 5.0 | 5.0 | 6.0 | 6.0 |
| Lightspeed (Cybersmart) | 6 | 6.7 | 7.7 | 7.5 | 6.2 | 6.5 | 6.6 | 7.0 | 6.8 | 7.0 | 5.8 | 6.5 | 6.5 |
| Lightstruck | 5 | 6.5 | 5.6 | 5.8 | 6.8 | 7.3 | 6.3 | 7.8 | 7.0 | 6.0 | 6.8 | 6.6 | 6.0 |
| Link Africa | 9 | 6.8 | 7.8 | 7.1 | 6.8 | 7.0 | 5.8 | 6.9 | 7.0 | 5.8 | 7.9 | 6.6 | 6.1 |
| Link Layer | 3 | 6.8 | 7.7 | 7.0 | 7.3 | 7.3 | 6.3 | 7.0 | 6.3 | 6.3 | 7.0 | 6.3 | 6.3 |
| Linteg | 3 | 2.8 | 3.3 | 3.0 | 3.0 | 2.7 | 2.7 | 3.7 | 3.0 | 2.7 | 2.3 | 2.7 | 2.3 |
| Liquid Intelligent Technologies | 9 | 5.9 | 6.4 | 7.3 | 6.1 | 6.7 | 6.1 | 6.3 | 4.6 | 4.3 | 5.1 | 5.9 | 6.4 |
| Mesh Telecom | 2 | 7.9 | 7.0 | 7.0 | 6.5 | 9.0 | 6.5 | 8.0 | 9.0 | 9.0 | 9.0 | 9.0 | 6.5 |
| Metrofibre | 18 | 6.9 | 6.9 | 6.7 | 6.8 | 7.5 | 6.9 | 7.9 | 7.4 | 6.9 | 5.7 | 6.7 | 6.4 |
| Mitsol | 2 | 8.3 | 8.5 | 9.5 | 9.0 | 9.0 | 8.0 | 8.5 | 7.0 | 7.5 | 8.5 | 8.0 | 8.0 |
| MTN | 5 | 4.3 | 4.4 | 5.6 | 5.2 | 4.6 | 3.4 | 4.2 | 4.4 | 3.8 | 3.8 | 3.8 | 4.2 |
| Netstream | 2 | 8.1 | 8.0 | 8.0 | 9.0 | 8.5 | 8.5 | 8.5 | 7.0 | 6.5 | 8.5 | 8.5 | 8.0 |
| Octotel | 12 | 6.5 | 5.9 | 7.0 | 7.1 | 7.2 | 6.9 | 6.8 | 6.8 | 6.8 | 5.5 | 5.8 | 6.0 |
| Open Fibre | 4 | 5.7 | 5.8 | 5.8 | 4.8 | 4.8 | 5.7 | 6.3 | 6.3 | 6.3 | 6.5 | 5.0 | 5.3 |
| Openserve | 29 | 6.1 | 6.7 | 7.9 | 5.7 | 6.6 | 5.4 | 5.7 | 5.4 | 5.1 | 7.0 | 5.5 | 6.3 |
| Purple Forest Fibre | 3 | 6.8 | 6.0 | 8.0 | 7.0 | 6.7 | 6.7 | 7.7 | 6.0 | 5.0 | 6.7 | 7.7 | 8.0 |
| Seacom FibreCo | 6 | 6.2 | 7.3 | 7.2 | 6.3 | 7.2 | 6.7 | 7.7 | 7.2 | 2.5 | 5.0 | 5.4 | 6.2 |
| Teralink Networks | 3 | 2.4 | 1.0 | 2.7 | 2.0 | 3.7 | 3.0 | 4.0 | 2.3 | 2.3 | 0.5 | 2.3 | 2.3 |
| Thinkspeed | 5 | 6.3 | 5.4 | 6.3 | 6.0 | 7.3 | 7.5 | 7.0 | 6.8 | 5.4 | 5.5 | 6.3 | 5.8 |
| TT Connect | 6 | 5.2 | 5.7 | 5.8 | 5.5 | 6.0 | 5.2 | 5.5 | 5.3 | 3.6 | 4.6 | 4.6 | 5.2 |
| Vodacom | 9 | 4.2 | 4.6 | 4.7 | 3.3 | 4.9 | 3.8 | 4.8 | 4.6 | 4.0 | 4.0 | 4.1 | 3.1 |
| Vumatel | 21 | 5.2 | 4.9 | 5.3 | 4.7 | 5.4 | 4.5 | 5.5 | 5.4 | 5.4 | 6.3 | 5.2 | 4.8 |
| Waterfall Access Networks | 3 | 6.0 | 6.3 | 7.3 | 6.7 | 7.0 | 6.0 | 5.3 | 5.7 | 4.7 | 5.3 | 5.7 | 6.0 |
| Zoom Fibre | 7 | 7.4 | 8.3 | 7.7 | 7.4 | 7.6 | 7.7 | 8.0 | 6.7 | 6.1 | 7.1 | 7.0 | 7.3 |
| FNO | Ratings | Overall average | Value | Reliability | Support | Technical | Comms | Staff | Business processes | Software Systems | Open access | Optimism | Promoting |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 123NET | 2 | 5.9 | 8.5 | 8 | 7 | 6.5 | 5.5 | 5.5 | 5 | 5 | 4.5 | 4.5 | 4.5 |
| Balwin Fibre | 5 | 3.6 | 3.3 | 4 | 4 | 4 | 3.8 | 3.2 | 4 | 4 | 1.8 | 4 | 3.4 |
| Clear Access | 3 | 6.4 | 6.3 | 7 | 7 | 7 | 5.7 | 7 | 6 | 4.7 | 7 | 6.3 | 6.7 |
| Comtel | 3 | 7.5 | 8 | 8 | 7.7 | 7.7 | 7 | 8 | 7 | 6.7 | 7.7 | 7.3 | 7.7 |
| Connectivity Services | 2 | 6.4 | 5 | 7 | 7.5 | 7.5 | 7.5 | 6.5 | 5.5 | 4 | 8 | 5.5 | 6.5 |
| Dark Fibre Africa | 27 | 5.3 | 5.7 | 5 | 4.4 | 5.9 | 5 | 5.8 | 4.9 | 4.5 | 7 | 5.3 | 5.1 |
| DNATel | 6 | 5.7 | 4.5 | 6.3 | 6.3 | 6.2 | 6.7 | 6.2 | 5.5 | 4.7 | 5.7 | 5.7 | 5 |
| Evotel | 12 | 6.5 | 6.5 | 6.8 | 6.7 | 6.6 | 6.5 | 6.3 | 6.5 | 6.1 | 6.8 | 5.9 | 6.6 |
| FibreGeeks | 4 | 7.4 | 6 | 7 | 7.5 | 7.5 | 8.3 | 7.8 | 7.8 | 7.3 | 7.5 | 7.3 | 7.5 |
| FibreSuburb Networks | 3 | 6 | 6.3 | 7 | 7 | 6.3 | 6 | 6 | 4.7 | 3.3 | 7.5 | 6 | 6 |
| Frogfoot | 30 | 5.4 | 5 | 5.1 | 5.4 | 5.9 | 5.3 | 5.5 | 5.5 | 5.7 | 5.5 | 5.3 | 5 |
| Gaia Fibonacci Fibre | 2 | 5.8 | 7.5 | 6 | 6.5 | 6 | 6 | 6.5 | 5 | 4 | 5.5 | 5.5 | 5 |
| Huge TNS | 2 | 4.4 | 4 | 5 | 4.5 | 5.5 | 3 | 4.5 | 4.5 | 4 | 4.5 | 5 | 4 |
| Internect (FairCape) | 1 | 8.8 | 7 | 9 | 9 | 9 | 9 | 10 | 8 | 7 | 10 | 10 | 9 |
| Lightspeed (Cybersmart) | 5 | 6.9 | 6.2 | 7 | 6.8 | 6.8 | 7 | 7.3 | 6.3 | 6.5 | 6.4 | 7.5 | 7.8 |
| Lightstruck | 8 | 4.9 | 4.6 | 5 | 4.9 | 4.9 | 4.4 | 5.4 | 4.8 | 4.6 | 5.1 | 5 | 4.9 |
| Link Africa | 13 | 6.2 | 6.5 | 6.8 | 6.2 | 6.6 | 5.8 | 6.7 | 5.9 | 5.2 | 7.1 | 5.9 | 5.9 |
| Link Layer | 5 | 6.4 | 6.2 | 6.2 | 6.8 | 7.2 | 7 | 6.8 | 5.8 | 5.8 | 7.8 | 5.4 | 5.6 |
| Linteg Fibre | 1 | 2.6 | 3 | 4 | 4 | 2 | 2 | 5 | 3 | 1 | 2 | 2 | 1 |
| Liquid Intelligent Technologies | 15 | 6.7 | 6.5 | 7.5 | 7.1 | 7.9 | 5.9 | 7.2 | 5.6 | 5.8 | 6.8 | 6.5 | 7 |
| meshTelecom | 1 | 4.6 | 4 | 8 | 8 | 5 | 1 | 1 | 2 | 6 | 7 | 6 | 3 |
| Metrofibre | 22 | 6.5 | 6.7 | 7 | 6.9 | 7.2 | 6.6 | 7 | 6.4 | 5.5 | 4.8 | 6.4 | 6.4 |
| Mitsol | 3 | 6.4 | 4.7 | 7 | 7 | 6.5 | 7 | 7.5 | 5.5 | 5.5 | 7 | 6.5 | 6.5 |
| MTN | 10 | 4.8 | 5.5 | 5.8 | 4.4 | 4.9 | 4.4 | 5 | 4.4 | 4.6 | 5.3 | 4.3 | 4.8 |
| Netstream | 4 | 4.2 | 3.5 | 4.8 | 4.5 | 3 | 4.3 | 4.8 | 4.5 | 4.5 | 5 | 4.3 | 3.5 |
| Octotel | 17 | 7.1 | 6.8 | 7.8 | 7.4 | 7.6 | 6.9 | 6.9 | 6.8 | 7.9 | 6.2 | 6.5 | 7.1 |
| Open Fibre | 10 | 5.5 | 5.2 | 6.2 | 5.5 | 5.4 | 5 | 5.4 | 5.3 | 5.4 | 5.8 | 6 | 5.5 |
| Openserve | 38 | 6.6 | 7.3 | 8.2 | 6 | 6.9 | 5.7 | 6 | 6.2 | 5.9 | 7.1 | 6.1 | 7 |
| Purple Forest | 3 | 7 | 5.7 | 8.3 | 9 | 8.3 | 8 | 9 | 5.3 | 3.7 | 7 | 6.5 | 6.5 |
| Seacom FibreCo | 6 | 6.4 | 6.2 | 6.3 | 6.3 | 7 | 6.2 | 7 | 6.6 | 7.3 | 5.3 | 6.2 | 6.2 |
| Teralink Networks | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Thinkspeed | 9 | 5.2 | 4.9 | 5.5 | 5.6 | 5.4 | 4.9 | 5.5 | 5.3 | 4.8 | 5.7 | 4.9 | 5.3 |
| TT Connect | 7 | 5.1 | 5 | 5.1 | 5.1 | 5 | 5.7 | 4.8 | 4.8 | 5 | 5.6 | 4.9 | 4.7 |
| Unifibre | 1 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 |
| Vodacom South Africa | 7 | 3.7 | 5.1 | 4.6 | 3 | 3.9 | 3 | 4 | 3.3 | 3.3 | 4.6 | 3.7 | 2.9 |
| Vumatel | 24 | 4.7 | 5.2 | 5.8 | 4.6 | 5.6 | 4.5 | 4.6 | 4.3 | 4.2 | 5.1 | 4.2 | 4 |
| Waterfall Access Networks | 2 | 6.7 | 5.5 | 8 | 8 | 8 | 8 | 8 | 4 | 4 | 6 | 7 | |
| Zoom Fibre | 7 | 5.5 | 5.7 | 5.4 | 5 | 5.8 | 5.4 | 5.7 | 5.5 | 5.3 | 5.9 | 5.1 | 5.3 |
ISPA has been alerted to a scam where individuals impersonating ISPA staff make false claims about phone numbers linked to fraudulent activities. Victims are pressured to visit an office in Midrand, with repeated calls from different numbers. ISPA does not contact the public in this manner and does not have offices in Midrand.
If you receive such a call, do not provide personal information, end the call, and report the incident to SAPS.
