Johannesburg Internet Exchange

Contact information

Questions relating to the INX policy, accounts, membership, eligibility to connect to the INX and other general issues should be addressed to the ISPA secretariat:

Important: JINX Rosebank is full, capacity at JINX Parklands only

JINX has exceeded capacity in the Rosebank facility and has been extended to the neighbouring Parklands building, approximately 100m away. Both facilities are connected by fiber (up to 40GB capacity) for a single virtual JINX environment.

However applications can only be accepted for ports in the JINX Parklands facility so please be aware this might impact on cabling fees levied by the host.

Layer 2 providers available at Parklands include Broadlink, DFA, NAPAfrica (from Teraco to JINX only), Neotel and Telkom.

Hosting facilities

Questions relating to the hosting facilities for JINX should be addressed to Internet Solutions:

On-site support numbers for JINX (office hours)

  • Use the contact details mentioned below. The GSC will direct the request to the relevant people.
  • censortive word (subject: JINX IDC access on YYYY-MM-DD)
  • +27.11.575.0055

Note that this is the contact details for IS Global Service Center (GSC) that operates on a 24×7 basis. For after-hour support, the GSC can still be contacted.

Also, read the cabling section to guide you on the process if you are currently not an IS customer.


As per ISPA regulations, the cabling in and to the IXenvironment is the responsibility of the host. Please do not arrange for cabling directly to the IX, rather work
through the host.

If the ISPA member is already an IS client, they can work through their account manager or if they are not a customer, they can contact to initiate the cabling process.

Physical locations

The physical address for JINX (Rosebank) is:

Vaults 14 and 16
IDC Beta Hosting Room
2nd Floor, IS Junction
158 Jan Smuts Avenue

and the physical address for JINX (Parklands) is:

IS Parklands (PKL)
Vault 4 (old sabc vault)
Keye Drive

Telkom information (JINX)

All Martis circuits into JINX should be terminated on node 3426.

The local STM-1 node contact is censortive word.

IP address allocation

The IPv4/IPv6 address blocks for JINX are:

DATA vlan: 196.223.14.X/24 and 2001:43f8:01f0:0::X:/64
VOIP vlan: 196.223.15.X/24 and 2001:43f8:01f0:1::X:/64

where X is assigned on application for a port.

Questions about the allocation of addresses for the INXes should be addressed to censortive word.

Switch configuration

The INX host is responsible for the maintenance of the switches at each INX. Requests for switch configuration changes should be sent to censortive word

Traffic graphs

Traffic graphs for JINX are available at

Contact Details

Tel: 010 500 1200 or 087 550 1200
Fax: +27 (0) 87 606 4066
Email: queries [at]
Please note that the Secretariat closes on 16th December 2014 and opens again on 5th January 2015. You are welcome to complete application forms, lodge complaints, or contact us, however these queries will only be processed when the Secretariat opens again in the new year.