Request a Take-Down Notice

Please complete the following form in order to lodge a Take-Down Notice against an ISPA member.

Take-Down Notices lodged using this form will be allocated a reference number (i.e. TDN.#000) and you will receive a copy of the information you submit to the email address you provide. Email addresses are never divulged by ISPA to third parties. – Refer ISPA’s Privacy Policy for more info.

Upon receipt of your take-down request, ISPA will confirm that all of the required information is included. We will also check that the content you are referring to is hosted on that organisation’s network, and that the remedial action you have requested is feasible. If, for some reason, your request fails one of these tests, you will be notified of the reason. If the requests passes these tests, it will be forwarded on to the service provider in question, and you will receive a reply acknowledging receipt of your take-down request. You should get a response from ISPA within three working days.

Once a service provider has responded to the notification, either by removing the content concerned, or by refusing to remove the content for some reason, you will receive a further notification from ISPA. (You may also receive correspondence directly from the service provider concerned.)

Please refer to the Take-down Procedure for more detail.

 


If you do not know the name of the ISPA member hosting the content PLEASE DO NOT GUESS. Instead, please provide us with a link to the content and we will try to assist you in identifying the ISP involved. Please note though, that if the ISP involved is not an ISPA member, your take-down notice will be rejected.









Please provide a clear and unambiguous identification of the unlawful material or activity (for example, the URL of the web page on which the material appears).


Please provide a description of the right that you believe has been infringed by the material or activity concerned (for example, "my right to privacy is being infringed by the publication of my credit card number").


Please describe the remedial action you wish the service provider to take (for example, "the credit card number should be removed").

The above information is to my knowledge, true and correct and has been provided in good faith.


Are you human?

You will receive a copy of the information you submit to the email address you provide. Email addresses are never divulged by ISPA to third parties. – Refer to ISPA’s Privacy Policy for more info.

Contact Details

Tel: 010 500 1200 or 087 550 1200
Fax: +27 (0) 87 606 4066
Email: queries [at] ispa.org.za